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Showing posts from September, 2026

How a UX Design Agency Works: The Process From Discovery to Launch

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A UX design agency engagement follows five phases: discovery and research, strategy and architecture, design and iteration, handoff and implementation support, and design QA. Each phase produces specific deliverables and informs the next. The quality of the first phase determines the accuracy of every design decision that follows. Most failed design engagements skip or compress the first phase to start producing screens faster. This guide explains what actually happens inside each phase, what you as a founder should be doing at each stage, and how the embedded model changes this process for the better. What Are the Five Phases of a UX Design Agency Engagement? A UX design agency engagement follows a consistent sequence regardless of the specific product or scope. The phases are: discovery and research, strategy and information architecture, design and iteration, handoff and implementation support, and design QA and launch review. Some agencies compress these into fewer phases or rename...